PRIVACY & Cookie POLICY

Last updated: April 24, 2025

NiceJourney is an individual enterprise organised under the laws of Italy and the European Union, operating under a VAT number publicly listed on our website. We collaborate with external professionals and serve users globally, including those in the EU, US, UK, and Australia.This privacy and cookie policy outlines how we collect, use, and protect your data when you visit our website.

1. What data do we collect?

We collect:
- Email addresses, when voluntarily submitted for our newsletter or contact forms
- Usage data (e.g., pages visited, browser type, session duration)
- Cookie data (via third-party tools like Google Analytics and Vimeo)
- Payment data, processed by Stripe (we do not store card numbers or financial details)

We do not knowingly collect data from children under 16.

2. How do we collect your data?

You provide data when:
- Visiting our website (automatically collected via cookies and analytics tools)
- Interacting with embedded media (e.g., Vimeo videos)
- Making payments (handled via Stripe)
- Subscribing to our newsletter

3. How will we use your data?

We use your data to:
- Improve your experience on our site
- Measure site traffic and performance
- Enable media playback and payment processing
- Send newsletters, updates, or promotional materials if you’ve opted in (you can unsubscribe anytime)

In the future, we may use your data for:
- Advertising and remarketing (only with prior consent)

We may share data with trusted service providers:
- Vimeo (video streaming): USA
Data: Usage data, cookies
Cookies: player (1 year), vuid (2 years)
- Google Analytics: Ireland
Data: Usage data, cookies (anonymised IPs)
Cookies: _ga (2 years), _gid (1 day), _gat (1 min), AMP_TOKEN (1 hour), _gac* (3 months)
- Stripe (payments): globally distributed infrastructure
See Stripe’s privacy policy for data processing details

4. How do we store your data?

We do not directly store personal data on our servers. Our processors (e.g., Google, Stripe) store data securely in accordance with their privacy policies and international transfer mechanisms (e.g., SCCs).Email addresses for our newsletter are managed internally and sent from our own domain.

5. What are your data protection rights?

You have the right to:
- Access your personal data
- Request rectification or deletion
- Object to or restrict processing
- Request data portability

To exercise these rights, email us at: info@nicejourney.agency
We may verify your identity before processing your request. We respond within one month.

6. Email communications

If you opt-in to our newsletter, we will use your email address to send you periodic updates, product news, and relevant offers. You can unsubscribe at any time via the link in the footer of each email or by contacting us directly.

7. Cookies & tracking

What Are Cookies?
Cookies are text files placed on your device to collect standard internet log and visitor behavior information.

How Do We Use Cookies?
We use cookies to:
- Enhance site functionality and video playback
- Analyze traffic and usage patterns
- Plan future marketing strategies

Types of Cookies Used:
- Functional cookies
: remember preferences like language and region
- Analytics cookies: track site usage
- Advertising cookies:‍ track behavior for personalized ads

Cookie Consent
We currently do not use a cookie consent management platform (CMP), and we are assessing whether non-essential cookies are blocked prior to user consent. We recommend you manage cookie preferences via your browser.

Managing Cookies
You can set your browser not to accept cookies or remove existing cookies. Visit allaboutcookies.org for guidance.

8. Third-party websites

Our website contains links to external sites. This policy applies only to NiceJourney’s website. We encourage you to read the privacy policies of any external websites you visit.

9. Changes to our privacy policy

We review and update this policy regularly. Updates will be posted on this page with a new effective date.

How to contact us

If you have any questions about NiceJourney's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@nicejourney.agency