During your monthly membership, you can submit as many requests as you want and ask for all the revisions you need on Slack. Your dedicated team will deliver one task at a time, based on your priorities.

At NiceJourney, we focus on producing high-quality, tailored work, so exact timelines vary by project. That said, here are some real examples of what’s possible in one month:

‍Branding kit + marketing assets:
- Design and development of a distinctive logo
- Cohesive visual & tone of voice guidelines
- Stationery design & copy for business cards and brochures
- Design & copy of social media templates, or;

‍Responsive 6-page website:
- Design, copywriting, development, and SEO optimisation of a user-friendly, responsive 6-page website, or;

‍Marketing & social media assets:
- Static and motion visual design and SEO copywriting for 2 blog articles
- Static and motion visual design and copywriting for 20 social media posts
- Static and motion visual design and copywriting for 2 ADV.

Every project is unique, so these are just examples. For a more detailed breakdown, check our milestones to see what can be done week by week.

Based on your needs, we’ll assign the right professionals to your projects. Tommi, our art director, will always be involved to coordinate the team and ensure smooth progress. At the start of each billing cycle, we’ll share transparent pricing and confirm your scope.

Well, for very good reasons:

‍Dedicated professionals: We only work with up to 3 clients at a time, so we really get to know your brand.

‍Cost-effectiveness: Our model is 35–50% more affordable than hiring in-house.

‍Flexibility: Access exactly the professionals you need, without contracts or juggling multiple freelancers.

‍Efficiency & transparency: 48H updates via Slack, and delivery every 1–3 days.

Slack is our main channel: send updates, feedback, or new tasks anytime. Need to talk things through? Book a video call. Prefer emails? We've got that too. And if you're old-school, carrier pigeons are also welcome.

After an intro call, we’ll send you a Stripe link based on your selected plan, but you won’t be charged unless you decide to continue. During the trial, you’ll only have access to our lead designer and/or copywriter. If you don’t wish to continue, just send us a written notice before the 7 days are up. Full details in our T&Cs.

Depending on your plan, you’ll have access to two or more freelancers, but how you work with them is entirely up to you. For example, with the Explorer Plan, you could:
- Work 3 weeks with our designer and 1 week with our copywriter;
- Split time 50/50;
- Work with both at the same time.

You can interrupt your membership by sending us an email 10 days before the beginning of the next billing cycle. Check our T&Cs for all the details.

Refunds
Due to the conceptual and subjective nature of our work, we can’t issue refunds.
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Discounts
Cultural associations and non-profits, we root for you! If you run a museum, organise cultural events or similar, let’s talk. We’d love to offer you a custom, discounted plan.